Atelis, ISO 9001 certified
	Atelis is ISO 9001 certified for: its training and coaching in Strategic Intelligence: information management for strategic development of organizations

ATELIS was founded on 17th February 2003 and brings together the Assembly of French Chambers of Commerce and Industry ACFCI, the Touraine Chamber of Commerce and Industry CCIT, Intelleco Consultants, the Marseille Retrospective Research Centre CRRM and the Large French Companies IT Club CIGREF.

ATELIS, ESCEM’s Strategic Intelligence workshop set up a quality management system to comply with international ISO 9001 standards. By respecting the demands of this quality system, ATELIS commits to a continuing improvement process.  By means of the certification, ATELIS commits to a knowledge management approach.

The workshop’s QMS is based on ISO 9001/2000 standards, and respects ESCEM’s rules and regulations.

The workshop’s QMS applies to:
Initial education
Continuing education

We can no longer aspire to economic success, whatever the branch of activity, without a quality approach. Compliance with expectations must be ensured when dealing with each customer request.

Our high standards are a direct result of customer satisfaction and student satisfaction thanks to training courses that are recognised and validated.
“A T E L I S” objectives can be defined by means of the following commitments:

A ccompagner / Accompany our trainees towards a recognized certification of their competences (1)
T ransmettre / Forward our expertise to companies (in particular SME) (2)
E tre à l’écoute / Listen to the expectations of our founder partners attentively (3)
L ogique de réactivité / Be reactive faced with developments in Competitive Intelligence concepts (4)
I nnover / Innovate pedagogical practices (5)
S’ insérer / Become part of ESCEM teaching (6)

1) By obtaining the European Certificate in Competitive Intelligence and Value Management co-signed by AFAV (the French Association of Value Analysis) and EGV (European Governing Board)

2) By setting up continuing education programs, conferences to heighten people’s awareness of CI and project tutoring

3) Inform, train and accompany decision-makers when faced with CI issues, concepts and tools

4) Be permanently on the watch for methodological and technical innovation in the field and include it in our products and services.

5) By proposing practical applications (real cases) and by insisting on individual follow-up of our trainees (tutoring)

6) By proposing a cross-cutting training program linked to the school’s strategic direction

Our team is highly motivated and commits to respecting all these commitments.  
The quality approach is an integral part of our every day work at all levels. Our institutional partners join us in this approach thus allowing us to insure continuity with all our contacts.

Atelis management team commits to respecting these rules. A head of quality will ensure that the rules are observed on a daily basis. This should allow us to maintain good relations and the complete trust of all our work contacts. An annual review will allow us to check whether the processes implemented match our quality commitments.